V. Substitutions and Staff Duties
Employees will find a substitute to cover shifts when he/she cannot be at work. Substitutions must be approved by a manager or owner. Staff members called to military duty should make their best attempt to cover their classes through substitutions but legally may not be penalized. Staff members going home for winter, spring or summer break should notify the staffing manager at least 45 days prior to the first day which they will be gone. The requirement for a substitution will be based on the length of time they will be gone.
Junior Coaches are not appropriate substitutes for birthday parties or shifts. If at any time an employee has trouble finding a substitute, he or she will contact the staffing director for assistance.
Employees who show up late to work will receive a write-up. Three write ups within one year are equal to termination.
Employees who do not get shifts covered and have not notified management will be considered a “no-call, no-show” and will be terminated immediately.
All staff must first attempt to call the gym prior to emailing or using social media for any notification. Text messages are not an acceptable form of communication between staff and management.
Coaches will follow the suggested coach-to-student ratios for all classes. If there is an error and there are too many students, the head coach of each class will notify the front desk immediately. Coaches will be re-staffed by a manager, when necessary, to provide adequate coverage of each class.
When overstaffing occurs, coaches will immediately notify a manager who will establish if there are other tasks to be done or if the staff member will be cut for the shift.
From time to time, coaches may have side work each night such as sanitizing mats, cleaning bathrooms, vacuuming the lobby, etc. Coaches may not clock out until their side work is done, if it has been assigned to a manager.
Staff members should keep the staff room clean and neat, and ensure food is removed from cubbies or the refrigerator at the end of each shift. All food put in common areas must say the staff member’s name, “Employee,” and the date. Food that does not follow this protocol, is expired, causes an unpleasant odor or has gone rancid will be thrown away without notice.
At the end of each shift, staff members will complete the end of the night closeout. This is an online form that can be completed from a cell phone, tablet or computer. It must be completed prior to clock out. The link is available to all staff. Failure to complete this form is a derelict of duty and will result in write up or termination.
