X. Birthday Parties
- The privilege of additional hours exists through birthday parties. Staff members must sign up for birthday parties on the staff Facebook page. Each basic party package requires a lead coach while an extended party package will also have and a junior coach. Party staffing will be a primary task of the gym manager. Staffing may be readjusted if necessary by the manager or program directors. Coaches who sign up for a birthday party and are later unable to work must find a suitable substitute who can work the entire length of the shift. Junior coaches may not work birthday parties alone.
- Coaches will remain current on all birthday party policies, procedures and rules – and be comfortable enforcing said rules. Coaches who are not up-to-date on policies and fail to maintain current policies will be removed from parties and a write-up will be given. Management is happy to provide a review of “How to run a birthday party” at any time. Broken rules that put party members or equipment in danger may result in an increased fee for the party signer.
- Staff members may not tumble, spot skills or play on equipment during birthday parties. For any reason.
- The high-performance bed trampoline is closed during all parties and playtime events. Participants may use the round trampoline provided the following rules are being met:
– The net must be entirely zipped the entire time the participant is on the trampoline.
– Only one participant may be on the trampoline at each time (parents included) NO EXCEPTIONS.
– At no time should participants be jumping in the net.
– No flips are allowed from untrained athletes/adults.
– Trampoline participants must go barefoot.
- Bounce house capacity is 10 children. There must be a spotter at the bounce house if more than 10 children attempt to jump at the same time. Be aware of the cords so a bounce house does not deflate while children are bouncing. Please do not plug anything else in to the same outlets as the bounce houses so you do not flip a breaker – thereby deflating a bounce house.
- Employees may not eat during parties regardless of invitations from the party hosts. This includes, but is not limited to, cake, pizza, snacks and personal meals.
- The second coach on an Ultimate Party Package must be on the north floor monitoring the safety of the warped walls, tumble track and bootcamp obstacle course.
- If staff members experience problems at any time, he/she must immediately contact the manager on duty or program director.
- A Birthday Closeout Form must be completed at the end of each party. This tells the management how the party went and that all protocols were followed. Failure to follow any rule or policy set forth will result in a loss of privileges in working birthday parties.
- Birthday parties will be called the following business day and surveyed to follow up about the quality, staff and value of the party.