I. Safety
- Staff members will put the safety and security of the children first at all times.Â
- Odd or suspicious behavior by children (unexplained bruises, fearful children, etc.) and/or adults will be reported to the program director immediately.Â
- It is the responsibility of the front desk associates to ensure that children are leaving with a parent/guardian or authorized chaperone at the end of each practice. Children under the age of 12 who finish practice and cannot find their parent will sit on at the front desk until the parent is present. Parents are not required to stay with children ages 6 and up for the duration of the class, but must have an emergency contact number on file at all times.
- Children will not tumble, stunt or play on the main floor without a coach present unless it is a scheduled open-gym time. Children will not be allowed to tumble, run or play tag in the lobby, arcade, parking lot, etc.
- Staff members leaving after dark may request visual assistance from another staff member. If suspicious behavior is taking place in the parking lot, Twister staff will not leave until the situation has been resolved (via management or local law enforcement.)Â
- Athletes under age 12 may not wait in the parking lot for their parents to pick them up. After dark, athletes of any age may not wait for their parents in the parking lot.
- Twister staff may not be alone in a room or facility with a child at any time. In the event of a private lesson, clinic, party or practice, a parent must stay until another adult is present