This is the job description used on Indeed to hire front desk staff at Twisters.
Job description
Twisters is currently looking for someone who loves children and loves making a difference to join our team. The ideal individual would have a positive attitude, excellent communication skills, basic computer skills and excellent organizational skills. Front desk associates should be enthusiastic, eager to learn and team players.
Front desk associates will be responsible for:
- Greeting gym families and assisting them with information or event registrations
- Registrations and membership management
- Answering phones and emails
- Assisting with social media content
- Hosting birthday parties and managing the safety of participants
- Responding to website and social media inquiries
- Maintaining class database and daily notes for management
- Continuous education on new systems and technology developments to improve the customer service and efficiency of the organization
- Facilitating sales of snacks, booking private lessons, birthday parties, batting cages and escape room
- Miscellaneous administrative tasks that increase the level of customer service and participation among gym members
All employees of Twister Sports must agree to a zero-tolerance drug and alcohol policy as well as a mandatory background check.
Job Type: Part-time
Pay: $11.50-12.50 per hour
COVID-19 considerations:
Employees may wear masks during their shift. Hand sanitizer is available.