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Posts filed under: Owners Academy

Owners Academy

Answering Phones System

Results Statement: By completing this system, the phone will be answered in a consistent manner every time allowing customers to feel important and welcomed. The phone will always be answered by the third ring. “Your Gym Name, this is ____________,... Read More

Greeting System

Results Statement: By greeting every customer who walks in the door, they will always feel welcome and secure. Greet every customer that walks into the door. Familiarize yourself with names and families so that you can address the customers directly. ... Read More

Closing System

Objective: By using the following system, the building will be left clean and secured at all times. This will allow all equipment and facility areas to remain in good working condition and maintain the overall safety of the Your Gym... Read More

All Star Coach Position Agreement

(Your Gym Name) Position Agreement- All Star Team Coach This is a position agreement by and between the All Star Coach and the Owner of (Your Gym Name) and is intended to franchise prototype the relationship between these two positions.... Read More

All Star Director Position Agreement

Five Star Athletics Position Agreement- All Star Director This is a position agreement by and between the All Star Director and the Owner of Five Star Athletics LLC, and is intended to franchise prototype the relationship between these two positions. ... Read More

All Star Welcome Package

Results Statement: The purpose of this statement is to provide clear information and details about your All-Star Program. Members Home  Welcome to the (Your Gym Name) Family!!! We are excited that you have taken the next step to join one... Read More

Coffee & Conversations

Results Statement: The purpose of this system is to gather feedback from families in your All-Star program that can help guide decision making for your upcoming season. Use the outline below to guide the questions you can ask families.  This... Read More

All Star Budget

Results Statement: The purpose of this system is to build a budget for your All-Star program that will ensure you remain profitable for the season. Click HERE and you will be able to open a Sample Budget in Google Sheets... Read More

Weekly Management Meeting System

Results Statement: By using this system, management meetings should be efficient and effective. They will last no more than one hour and encompass all major areas of the business. Date/Time: All meetings should be scheduled no less than one week... Read More

Cleaning System

Bathroom Cleaning System Results Statement: The purpose of this system is to layout in detail the procedures for cleaning the bathroom at our facility and leave it in OPTIMAL CONDITION every single day regardless of who executes the system. The... Read More