Results Statement:

The purpose of this system is to gather feedback from families in your All-Star program that can help guide decision making for your upcoming season.

Use the outline below to guide the questions you can ask families.  This can be done with each of your teams or you can bring in representatives from each team.

TRYOUTS

  1. This season we are considering doing a month-long tryout. The intention is to allow everyone to decide if the team, location and sport is a good fit for them. How effective do you feel this process might be?
  2. We did a team reveal party with challenges for the athletes to do as a team. They did this to find out who their coaches were and who was on their team.  Can you give us feedback on this?

TRAINING

  1. Summer Training – This year we instituted weekly practices throughout the summer for the first time vs just having two weeks of camp.  What is your feedback on this?  
  2. Our team practiced 4 hours per week, twice per week. Do you feel practices were effective? What is your feedback on the practice time and style?
  3. What is your feedback on the themed practices?
  4. How did you feel the coaching style helped or hurt your child as an athlete?
  5. Do you feel like we picked the right coach for this team?
  6. Meetings with Ken – Did you find it beneficial?  What did you get from it.  Would you suggest that all parents have a meeting with him at the start of the season? 
  7. We are considering doing concussion testing for our higher level teams.  Is this something that you would be willing to include in your fees.  

 COMPETITIONS

  1. How prepared were you as a parent with the content and information provided and how can we better prepare parents for competition?
  2. What competitions do you like/dislike and why?
  3. How did you feel about the traveling competitions?

ROUNDING OUT THE SEASON

  1. Banquet – thoughts on the format and other suggestions? 
  2. What do you NEED in order to be retained as a client? Break v. Skills

 PURPOSE/CULTURE

  1. Why does your child cheer?
  2. What has your child gained from cheer?
  3. What have been your biggest challenges as a family when it comes to this sport? How can we make the sport more family-friendly?
  4. How likely are you to return to PA cheer?
  5. What words would you use to describe the personality of our organization? 

NEXT SEASON

  1. How do you keep your child from burning out during the season and how can we keep rejuvenating their love for cheer from season to season?
  2. What are the primary reasons you think people quit cheer?
  3. What ideas do you have to improve PA cheer for next season?