Results Statement: By greeting every customer who walks in the door, they will always feel welcome and secure.
Greet every customer that walks into the door. Familiarize yourself with names and families so that you can address the customers directly.
“Hi _______! Good morning!”
“Hi _______! Great back handspring yesterday!”
“Hi! Welcome to Your Gym Name! How can I help you today?”
“Hi! How can I help you? Have you been to Your Gym Name before?”
-Refer to TOUR information