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Posts tagged with: front desk

front desk

Front Desk End of Day Form

Results Statement: By completing this form, the manager and owners will know vital information about the evening shift and be able to address concerns. This is a Google Form. You may access the form HERE. Please make a copy of... Read More

On-Boarding Checklist

Results Statement: By using this checklist, all employees will have the same training and documentation aiding in our training process. This is a Google sheet. Please make a copy of this sheet prior to use.... Read More

Front Desk Associate Position Agreement

Premier Academy Cheerleading & Tumbling Position Agreement- Front Desk Member  This is a position agreement by and between the Front Desk Member and the Owner of Premier Cheer Inc O/A Premier Academy., and is intended to franchise prototype the relationship... Read More

Office Manager Position Agreement

Twister Sports Office Manager Position Agreement This is a position agreement by and between the Office Manager and the Owner of Twister Sports, and is intended to franchise prototype the relationship between these two positions.   Results Statement: This position is... Read More

Disenrolling a Recreational Student

Results statement: By completing this system, families will feel that we have a smooth and penalty-free disenrollment system that encourages their return to the program. Always suggest that the athlete try another class before dropping from Twisters. If the parent feels... Read More

Voicemail System

Results statement: By completing this system, a voicemail will never be left without a response. We will build our customer’s confidence in our ability to respond to their needs. How to check the voicemail: Using the cordless phone, do the... Read More

Answering Phones System

Results Statement: By completing this system, the phone will be answered in a consistent manner every time allowing customers to feel important and welcomed. The phone will always be answered by the third ring. “Your Gym Name, this is ____________,... Read More

Greeting System

Results Statement: By greeting every customer who walks in the door, they will always feel welcome and secure. Greet every customer that walks into the door. Familiarize yourself with names and families so that you can address the customers directly. ... Read More