Result Statement: Use this template to develop a performance plan for an under performing employee.
Performance Improvement Plan
Employee Name: Cynthia Campbell
Manager/Supervisor Name: Kierra Pelz
Senior Manager Name: Riana Luck
Work Area: Front Desk
●Review Period: August 21 to September 25, 2017
●Performance Will be Reviewed On: September 25, 2017
●Performance will be documented in the Performance Improvement Report completed by
Manager.
Action Plan
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Area Requiring Improvement
●Compliance with organization decisions
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Means of Improvement
●Will be provided opportunity to share concerns. Once decisions are finalized
compliance and support are required.
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Success Criteria
● Support of organization decisions is required.
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Assessment
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Area Requiring Improvement
●Communication with PA Team including co-workers, supervisors and owners
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Means of Improvement
●Dialogue and tone are respectful regardless of the situation in verbal and written
communication.
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Success Criteria
●Co-workers, supervisors and owners feel respected in conversations.
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Assessment
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Area Requiring Improvement
●Overabundance of communication
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Means of Improvement
●Exhaust all other means and resources of problem solving before contacting
supervisor
●Time sensitive concerns/matters are only those that require immediate attention
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Success Criteria
●Emails during a shift is limited to one at the end unless forwarding other emails.
●Calls or text messages are only sent for time sensitive concerns/matters (see above)
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Assessment
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Area Requiring Improvement
●Acceptance of other staff performing front desk duties
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Means of Improvement
●Allowing staff who are trained to perform front desk duties.
●Those who are not, should then be trained.
●Ensure all tasks are correctly documented in systems.
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Success Criteria
●Allowing staff to perform front desk duties when delegated by supervisors.
●Assist in training staff as necessary.
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Assessment
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Employee Statement
By signing this notice, I am acknowledging that I have been counseled about my
Performance Improvement Plan
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Employee SignaturePrinted Name
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Date Supervisor Signature