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Social media support calls provide members with the opportunity to troubleshoot business manager and ad accounts with Sara in order to ensure their accounts are set up and working properly. Note: Sara cannot install pixels on your website. This will need to be done with your website manager.
Social media support calls are free (1 per quarter) to All Access members and are $29 per call for all other packages. All access members should email Riana for a personal coupon code: riana@nextgenowners.com.
Check off the list below for systems already in place. Circle those that are the highest priority.
Take me to the Systems Checklist post.
❏ Hiring Process
❏ Firing Process
❏ On Boarding
❏ Training
❏ Scheduling
❏ Payroll
❏ Reviews/Evaluations
❏ Discipline
❏ Position Agreements/ Job
Gym Procedures
❏ Organizational Chart
❏ Opening
❏ Closing
❏ Snack Bar
❏ Cleaning
❏ Security
❏ Accident Reports
❏ Major Injury
❏ Minor Injury
❏ Sexual Assault Accusations
❏ Natural Disasters
Classes & Events
❏ How to Run A Class
❏ Attendance
❏ Floor Schedules Emergency Plans
❏ Parades
❏ Community Activities
❏ Team Trips
❏ How to organize a Practice
❏ Absence Forms
Financial Systems
❏ Cash Flow
❏ Accounting
❏ Paying Bills
❏ Petty Cash
❏ Budgeting
❏ Profit First
❏ Payroll
❏ Taxes
Marketing
❏ Emails/Inbox Zero
❏ Email Marketing
❏ Social Media
❏ Pro Shop
❏ Daily/Weekly/Monthly Marketing Plan
❏ Website Management
❏ Flyers
❏ Gym Calendar
❏ Obtaining Reviews
❏ Responding to Bad Reviews/Criticism
New Athletes
❏ Intake/On-Boarding
❏ Class-Management Input
❏ Welcome
❏ Tour
❏ Follow-Up
❏ Retention
❏ Frequently Asked Questions
❏ Wristbands
Front Office Procedures
❏ Registration
❏ Taking a Payment
❏ Answering the Phone
❏ Selling Merchandise
❏ Responding to Emails
❏ Frequently Asked Questions
❏ Booking a Birthday Party
❏ Booking a Private Lesson
❏ Event Registration
❏ Dis-enrollment
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